For sellers
Ship it quietly.
Short answer: seal the pair in a zip bag, put it in a plain poly mailer with no branding or notes, add tracking, and use a return address that isn’t your home. Payouts are released after the tracking shows delivery.
Packing
- Seal the pair in a clean zip-top bag. It keeps it fresh and keeps the outer mailer neutral.
- Use a plain grey, white or black poly mailer. No logos, stickers, perfume, glitter or handwritten notes.
- If you include a slip, it says only the order number. Never your real name, socials or anything explicit.
Labels and tracking
- Every order ships with tracking. Enter the tracking number on your seller dashboard within your shipping window.
- The buyer’s address is shown to you only for that order and deleted 30 days after delivery.
- Payout is released after the carrier shows delivery. No tracking, no payout.
Keep your address private
- Use a PO box or private mailbox as your return address, never your home.
- Prepaid labels bought through Toe Or Tell are planned, so you won’t need your own return address at all. We’ll announce it here.
Never
- Never ship before the order is paid on Toe Or Tell.
- Never share contact details or arrange anything off the platform. See the Scam Field Guide.